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FAQs

Where are your products made?

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We hand make our skincare in small batches at our lab in Welwyn Garden City  to maintain the freshness of each product.

Do you use natural ingredients?

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Our products are made using 100% organic ghee combined with 99% natural ingredients carefully selected to nourish and soothe your skin.

The remaining 1% are clean and conscious lab-made ingredients which support the integrity and safety of our formulation.

Can I use the products if I am pregnant?

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Our products are formulated to be safe for pregnancy. We highly value quality ingredient sourcing and work with trusted sources in the UK to maintain high standards of production. If however you have specific concerns (allergy, pre-existing condition, etc), we recommend speaking with your primary care physician and doing a patch test before the first application.

Can I use the products on children?

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Our products are perfectly safe to be used on children but if your child has specific concerns or pre-existing skin conditions, please do consider doing a patch test before application.

How long does shipping take?

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We aim to ship your orders within 2 working days.

Items being sent to the UK will arrive within 2-3 working days and a tracking link will be provided for orders over £40.

Are your products safe?

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Yes, our products have undergone testing and each have a Cosmetic Product Safety Report (CPSE). This is a legal requirement to sell cosmetics in the UK and EU.

Do you test on animals?

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We never have and never will test on animals. Our products have undergone extensive testing on those who would be using them – people!

Can I return an item?

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If you notify us within 14 days of receiving the product, we will refund the cost of the item after receiving the product back to our office.

I can't see my question here

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Send us an email at hello@inheritedskincare.com and we will be happy to answer your query!

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